World’s top customer service airports recognised

Incheon International Airport in South Korea once again gained top honours in the 2006 Airports Council International (ACI) Airport Service Quality Awards held overnight in Dubai. The awards recognise customer service efforts made by airports taking part in the ACI programme and are based on responses to a survey of passengers conducted throughout the year.

Best Airport Worldwide
1) Incheon, South Korea
2) Hong Kong
3) Kuala Lumpur, Malaysia
4) Singapore
5) Dallas Fort Worth, USA

Best Airport Europe
1) Zurich, Switzerland
2) Brussels, Belgium
3=) Helsinki, Finland
3=) Porto, Portugal
5) Munich, Germany

Best Airport Americas
1) Dallas Fort Worth, USA
2) Halifax, Canada
3=) Ottawa, Canada
3=) Detroit Metropolitan, USA
5) San Diego, USA

Best Airport Middle East-Africa
1) Abu Dhabi, UAE
2) Cape Town, South Africa
3) Doha, Qatar
4) Johannesburg, South Africa
5) Durban, South Africa

Best Airport Aisa-Pacific
1) Incheon, South Korea
2) Hong Kong
3=) Kuala Lumpur, Malaysia
3=) Singapore
5) Central Japan (NGO)

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